Uber will now ban riders if they have a low rating


We’ve long known that Uber is able to ban drivers if their ratings drop too much, but it hasn’t applied this rule to passengers. Now, Uber announced in a blog post that it’ll ban riders if they develop a “significantly below average rating.”

Riders will receive tips on how to improve their ratings, such as encouraging polite behavior, avoiding leaving trash in the vehicle and avoiding requests for drivers to exceed the speed limit,” reads an excerpt of the post. “Riders will have several opportunities to improve their rating prior to losing access to the Uber apps.”

The company didn’t disclose a rating threshold for barring riders, but a spokesperson told Forbes that it’s based on the average rating for riders in each city. The change is rolling out to cities in the U.S. and Canada for now. It will be implemented in India soon


Post a comment

0 Comments